Frequently Asked Questions

What forms of payment do you accept?

We accept all major credit cards, PayPal and Venmo. You can contact us if you would like to discuss alternative payment options.

Do I get my original materials back?

Yes, we return all original materials.

Do you allow for local orders with no shipping?

Yes, we are located in Lake Elmo, MN and available during most days and times

Do you ship out my materials to another facility?

Absolutely NOT! We do all the work ourselves and with the utmost care and consideration. This is IMPORTANT as many retail chains (Walgreens, Costco, CVS; etc) offer transfer services, but in truth they ship your media to a facility out-of-state to do the work. With us, you know who exactly does the work, you can communicate with us directly, and you get your films back sooner.

Do you have a minimum order requirement?

We do not have minimum orders.

How soon can I get it done?

Currently, our turn-around time is 5-7 business days, but this time is not guaranteed. It depends on the number of orders and condition of your media. Our turn-around time also increases during the holiday season. For an additional fee, we can expedite your order. Give us a call for more information about our rush service.